Virgin Media Community

[emmag1972]

Hi, I've had an engineer this week who has fixed our home phone line but the caller ID isn't working, please could you help. Thanks

[Beth_G · Accepted solution]

Hi emmag1972,

Thanks for your post, sorry to hear your caller display feature hasn't been working since your engineer visit.

I've reactivated the feature from our end, can you please check it again for us and let me know if you have any more issues?

Thanks,

Beth

[emmag1972]

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@Beth_G wrote:

Hi emmag1972,

Thanks for your post, sorry to hear your caller display feature hasn't been working since your engineer visit.

I've reactivated the feature from our end, can you please check it again for us and let me know if you have any more issues?

Thanks,

Beth

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Hi Beth, sorry only just seen your message. Unfortunately it still isn't working.

Emma

[Ayisha_B]

Hi Emma,

Sorry to hear this is still not working.

We have updated the feature for you- please can you check again and let me know if it's working?

Hope to hear from you soon 🙂

[emmag1972]

It's working now, thank you so much😊

[Ayisha_B]

So pleased to hear this Emma- my pleasure 🙂

Have a lovely day!