Virgin Media Community

[mpendo]

Hello, when will Caller ID be available in the Luton / Bedford area? I was informed by your call centre today that it is currently unavailable.

Thanks

[Corey_C]

Thanks for your post and welcome to the Community Forums, mpendo,

I'll send you a private message to confirm you address details.

Cheers,

Corey C

[Corey_C]

Thanks for your message and clearing data protection, mpendo,

I've reset the services for your landline, can you try a test to see if the caller ID is working?

Cheers,

Corey C

[mpendo]

Ill try when I get home later today. 

Thanks 

[Corey_C]

You're welcome, Keep us posted. Cheers.

[mpendo]

The caller ID works now,  i suspect your customer service adviser was misinformed. 

Thanks for your assistance,

Mike 

[Corey_C]

Thanks for the update, Mike. Glad to hear that it's working now. We'll be sure to have this fed back to the care teams.

Cheers,

Corey C