Caller ID not working

[Wayne189sm]

Hi VM.

HI VM

I am having problems on my home landline phone, caller display has suddenly stopped working about three weeks ago. Everything else on the landlines/ broadband etc is working fine.

 I would appreciate it if you can get it checked out. Thank you

[Hayley_S]

Hello @Wayne189sm,

Welcome back! Thanks for posting.

I am sorry to see that your caller ID has stopped working.

Have you got your landline phone connected to your Hub? Or the socket on the wall?

Many thanks,

[Wayne189sm]

The phone is plugged into a socket, not the hub. The system was working perfectly but has stopped and nothing has changed on my set up.

[Hayley_S]

Thank you for confirming @Wayne1889sm.

I will send you a private message now so I can help further.

Please look out for a plum envelope at the top right of your page.

Many thanks,

🙂

[Hayley_S · Accepted solution]

Thank you for talking to me in a private message @Wayne189sm.

I am glad we have got something in place now, let me know if this has not worked and I will see what else we can try.

Many thanks,