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BlackDog4
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Caller ID and 1471 not working

Hi,,our home phone was out from start of April until 24th when finally fixed via help from the forum. Since it was "fixed" we don't have caller ID or 1471 service.

I spent nearly 2 hours yesterday being passed back and forward between tec support and customer services with out anyone helping . Can any of you good folks out there assist please.

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Ellis_H
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Message 2 of 11
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Re: Caller ID and 1471 not working

Hello, I'm sorry to hear about the issues you are having if you would like to private message me with your phone number using this PM link  and I will help you.


Here to help! I'm a technician helping out whilst working from home. Find out more


strider
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Message 3 of 11
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Re: Caller ID and 1471 not working

Hi, my phone line was fixed on Monday morning , since the repair since the repair 1471 and caller id does not work.when I ring 1471 I get '' the service requested is not available on this line" ,any help would be much appreciated 

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Emily_G
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Message 4 of 11
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Re: Caller ID and 1471 not working

Thank you for the post.

 

I'll pop you over a private message with some security questions so we can check this for you. 

 

Please respond to this by going to the purple envelope in the top right of your screen.

 

Thank you, Emily.

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strider
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Message 5 of 11
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Re: Caller ID and 1471 not working

Please help phone line not working again, cannot make or receive calls.my wife and I really need the phone at this time for hospital and doctors calls fortunately for us it was working yesterday any help would be much appreciated
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strider
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Message 6 of 11
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Re: Caller ID and 1471 not working

Hi is there anyone can help
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Corey_C
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Message 7 of 11
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Re: Caller ID and 1471 not working

Apologies for the delayed response, Strider.

 

Is there no dial tone or is there an error tone/message when trying to make a phone call?

 

Thanks,

Corey C

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strider
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Message 8 of 11
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Re: Caller ID and 1471 not working

Hi there is no dial tone no error message display says check phone line
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Corey_C
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Re: Caller ID and 1471 not working

Hi Strider,

 

I've booked a tech visit for you tomorrow morning 8-12 on 5-JUN- 2020, You can track your appointment and reschedule from here 

 

Cheers,

Corey C

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strider
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Message 10 of 11
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Re: Caller ID and 1471 not working

Thanks Cory
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