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Navnut7
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CallDivert

Call divert was added to my package this morning but I still can’t get it to operate.

Not getting an illegal code message as earlier but the new message is;

Sorry, the service requested is not available on this line.

Have called an engineer for Saturday but would cancel if anyone can help.

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Alex_RM
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Re: CallDivert

Hi Navnut7,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry you've been having some issues with the call divert.

 

I've been able to locate your account using your forum details and can see this should now be resolved.

 

If you do still need help with anything please let me know.

 

Alex_Rm

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Navnut7
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Re: CallDivert

Thanks Alex

Problem was that my BT phone was not a tone dialler,

Had a very nice young lady on VM who advised me to

Get a dial tone first and then input the codes

Cheers

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Alex_RM
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Re: CallDivert

No worries Navnut7,

 

thanks for letting us know 🙂 

 

Take care,

 

Alex_Rm

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