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mr2nut123
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Call forwarding

I just last week signed up to a new contract.  I got given a phone line as it helped with the price of the bundle.  She said it was no problem to redirect to a mobile, just call customer service and they'll do it on their end.  No mention of any cost.

I call today and got told there's a monthly charge..?  I should have been told there was any charges on the phone.  The idea behind arranging a new contact was that it was a better deal, not to be then mislead into further charges.  Can someone escalate this for me please and/or give me the name of someone who can arrange this for me please?

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Corey_C
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Re: Call forwarding

Hi mr2nut123,

 

Thanks for your post and apologies for the delayed response. Have you been able to get this sorted since your post?

 

Cheers,

Corey C

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