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JK1984
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Call divert not working

I had a fault on my phone line which was repaired by the Virgin engineer and since the line was repaired my call divert is not working.

when I try to activate it by dialling *21* etc it announces that the device is not available on this line.

I have made several calls to the help line but it is still not working.

Any ideasThanks

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Zak_M
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Re: Call divert not working

Welcome to the forum @JK1984

 

I am sorry to hear that you have had some issues with your call divert. 

 

We are able to take a further look into this for you.  In order to do so, I will need to drop you a PM for some account information. 

 

Kind regards,

Zak_M 

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