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on 26-08-2020 13:43
I have checked my service type - Red. When I enter the *70 code I get a message saying the service is not available.
I have tried for days to email, text, live chat and call with customer service. I can't get through.
Someone at Virgin please help.
on 26-08-2020 13:52
Hello
The one possibility that call divert is not working is it is a subscription service and is chargeable, did you ask for it to be added to the account ?
Have a look at page 2 of https://www.virginmedia.com/content/dam/virginmedia/dotcom/images/mobile-browse/downloads/010220_Eve... explains what this service costs.
Regards Mike
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