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brooksy79
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Call Quality hub 3?

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Since the days of ntl I’ve always had home phone using the bt style phone socket, about 2 years ago I cancelled phone and tv and just had BB after.

Iv recently decided to go back to phone & tv (now oomph package) and have now noticed the phone option via hub 3 is now active whereas it’s never been active in the past! So my question is.. Is the call quality better via hub vs rj11 phone socket??.

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DJ_Shadow1966
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Re: Call Quality hub 3?

Hello

The only difference between the 2 is one is digital and other is analog, I have not myself noticed any difference in the quality of calls between the old twisted pair and the hub, by the end of 2025 all suppliers will have moved over to a similar system often called 21CV, in fact currently Vrginmedia are no longer do new installs with twisted pair unless you are in a rural area with little or no mobile coverage.

Logically a digital system would be better than an analog system.

Regards Mike

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Akua_A
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Re: Call Quality hub 3?

Hi @brooksy79,

 

Welcome back to our community forums.

 

In regards to your query, was the great advice given by @DJ_Shadow1966 helpful? Do you need any further help in regards to 21CV.

 

Please get back to us when you can.

 

Thanks,​​​​​​

Akua_A
Forum Team



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brooksy79
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Re: Call Quality hub 3?

That’s it thanks just wondering what  the differences are.

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Akua_A
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Re: Call Quality hub 3?

Thank you for getting back to us @brooksy79

 

Please do not hesitate to contact us if you need any further help.

 

Thanks, 

Akua_A
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