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Jan15
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Call Forwarding

Hi, Please can you help I need to forward my house calls to my mobile phone, but when I enter *70 I get an automated message saying this service is not available on this line. I have tried enabling it on my sister's phone too and get the same message yet we are in different areas. Am I missing something I should be doing?  Thank you Jan

DJ_Shadow1966
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Re: Call Forwarding

Hello

Are you paying for the call forwarding function as it is a chargeable service, have a look at https://www.virginmedia.com/help/home-phone-features also have a look at https://store.virginmedia.com/content/dam/eSales/Downloads/Phone%20User%20Guide.pdf as this will tell you how to enable it depending on area, and also find your area band.

Regards Mike

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Jan15
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Re: Call Forwarding

Hi, Thanks Mike that would be it, I'm not paying! Everything I had read said it was a free service (well kind of, cos you pay for the call you are forwarding). I will just start giving my mobile number out and divert to my home phone as this service is free. Thanks for your response. 

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