I have recently set up a call divert set up on my home phone to my mobile.
My latest bill is £20+ with the transferred phone calls.
The only calls I have had are scam calls, if I notice the number is bogus I block the call, if the number look genuine I answer. All have been a scam calls, I hang up straight away but have been charged on my bill for 30 minutes, 22 minutes 18 minutes.
I know I have hung up on my mobile, has anyone else had this issue?
Could there be a problem with the call still being live on the call even though it is hung up?
Or is the scam call charging me for answering?
I have taken the divert off until this is sorted out.
Hi Lardy0114, thanks for contacting us and sorry to hear that you have had an issue with the landline, the divert feature will transfer all calls to the mobile. Are you currently getting scam calls to the landline before the divert was activated? Chris
Hi Lardy0114, there are two options available to you, one would be to change the number but be aware that numbers are circulated and cannot guarantee that this may not happen in the future. The other is registering with true call ^Chris