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nyarome
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Brown Junction Box Cover Replacement?

I've had my outdoor brown junction box cover stolen, leaving the wires exposed, and I can't for the life of me figure out where to request a replacement! 

Can anyone let me know where I can go on the Virgin website to request a replacement?

 

Thanks! 🙂

 

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Gareth_L
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Re: Brown Junction Box Cover Replacement?

Hello nyarome

We can get one sorted for you 

However right now we are not booking  any non essential visits due to the current lockdown

Can I ask if this is service affecting or is it dangerous 

Gareth_L

 

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nyarome
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Re: Brown Junction Box Cover Replacement?

Hi Gareth, thank you for getting back to me!

The wires are exposed to the elements and I really don't want to check weather they're live or not! I'm unsure, but as there are children living next door I really don't want to leave it uncovered!

Would it be possible to request a replacement junction box lid to fit ourselves?

 

Thank you! 🙂

-Nyarome

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Gareth_L
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Re: Brown Junction Box Cover Replacement?

Thanks for replying nyarome

Can you reply to my Private Message and I will be able to book some one to come out and repair this

Gareth_L

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