3 weeks ago
I've had my outdoor brown junction box cover stolen, leaving the wires exposed, and I can't for the life of me figure out where to request a replacement!
Can anyone let me know where I can go on the Virgin website to request a replacement?
We can get one sorted for you
However right now we are not booking any non essential visits due to the current lockdown
Can I ask if this is service affecting or is it dangerous
Hi Gareth, thank you for getting back to me!
The wires are exposed to the elements and I really don't want to check weather they're live or not! I'm unsure, but as there are children living next door I really don't want to leave it uncovered!
Would it be possible to request a replacement junction box lid to fit ourselves?
Thank you! 🙂
Thanks for replying nyarome
Can you reply to my Private Message and I will be able to book some one to come out and repair this