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markdathorne
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Broken phone line for months!!!

What have we got to do to get this landline fixed?!! It's been out for months! Various engineers have come & gone - "One more fix remaining", at the exchange, new line to be laid, or some other excuse! Can the next engineer please come with the history of what's (NOT) been done so they can actually finish this task? Please!!! It's like you want us to leave. I don't even care about the landline but my missus does, so that gives me grief. Please just fix it!!!

Complete fed up & frustrated.

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Emily_G
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Re: Broken phone line for months!!!

Thanks for the post Markdathorne.

 

We can see you have since been in touch to book an appointment to investigate this further.

 

Please do let us know how this goes. 

 

Thanks, Emily.

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markdathorne
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Re: Broken phone line for months!!!

Thankfully the engineer that came out this time was one who was previously here. He followed up with an all efforts to resolve the problem &, happily, SUCCESS! Everything is working now!

Muchas gracias.

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Corey_C
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Re: Broken phone line for months!!!

Thanks for the update, markdathorne,

 

Glad to hear the engineer was able to sort this.

 

Cheers,

Corey C

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