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Bringing telephone number from Sky

Hi,

I've got a 'Ultimate Oomph' bundle being installed on 10th November at a new build property. I am currently with Sky for all services at my existing property.

I want to bring my Sky landline telephone number with me. I haven't spoken to Sky about it so far. What is the correct process to bring my telephone number over from Sky?

Thanks 🙂

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Re: Bringing telephone number from Sky

Hi GraemeMcKenna, thanks for the message.

 

I understand that you wish to transfer the landline number to us, landline numbers can only be transferred when the existing line is active with no disconnection pending. Can you confirm if the number with the old supplier is still active. 

Have you now requested for the number port to be actioned and if so have you been advised when this will be done? Chris 

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Re: Bringing telephone number from Sky

Hi Chris,

I can confirm the landline is still active and no disconnection has been ordered.

How do I arrange for the number to be ported? This wasn't something that was mentioned when I signed up through the New Homes Team

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Re: Bringing telephone number from Sky

Thank you for that confirmation. 

 

What I will do is private message you so we can look in to assisting with this. 

 

^Martin

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