Just noticed the outside box cover is off and all wires are exposed on the outside exchange of Warwick Road, Belmore Close (Cambridge CB24 3NN) please could this be reported (have tried to contact virgin via telephone but could not get through).
Welcome to the Community Forum! Thanks for joining and for your first post.
Sorry to hear that your omnibox cover had come off and that you have had trouble reporting this to us.
I can see that you had an engineer visit yesterday who had repaired some faulty wires at the property. Was the engineer aware that the omnibox was broken?