Booking a technician

[leovox63]

How do I book a technician for the Fibre changeover?

[Ashleigh_C]

Hi there @leovx63

Thank you so much for your first post and welcome to the community forums, it's great to have you here! 

I'd be more than happy to assist with this for you, can I just check do you mean the change over of your landline from the wall to a Hub connection? 

Thank you

[leovox63]

Yes, I currently have a landline in my lounge and an extension in my loft, where my office is. That is also where my router & computer are. So, from what I've read in the leaflet, my lounge phone won't work and neither will my extension, which means I will be without a landline completely. That's why I need a technician.

[Ashleigh_C]

No problem @leovox63 and thank you for clarifying. 

I can certainly help with this, I will pop you a PM now so we can look into this. 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message received. 

Thank you.