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Book engineer please

Book engineer please, no dial tone on home phone 

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Re: Book engineer please

Hi there @Nitram2020

 

Welcome to our Community and thanks so much for your first couple of posts to our Forums. Sorry that you're having some issues with your landline currently - I have located your account from your forum information in order to go through some checks. 

 

We have no known area issues listed for the landline and no errors or faults are showing at this end. How're things looking since your post? Have you been able to to test an alternative handset in the socket for us at alll? 

 

If you're still having issues after checking the handset, please do pop back and let us know. If you can also let us know what happens when someone calls you at their end, that would be great. 

 

Cheers

Katie - Forum Team


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Re: Book engineer please

Hi Katie 

The line was reinstated yesterday.

Thank you

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Re: Book engineer please

Glad to hear it @Nitram2020

 

Thanks so much for popping back and letting us know - hope you have a good week

 

Stay safe

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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