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Book an engineer

Hi, I need to book an engineer to come to my house and help me fix the power socket.

I am not sure how to do this with current COVID -19 situation I tried to call but the call centre keeps bouncing me back to the website so I didn't even have a chance to speak to the actual human being.

I have recently ordered a router, but I can't install it because a person who lived in the flat before me must have pushed their cable into the power socket so firmly that they couldn't pull it out. So in the end, they just cut off the cable and now I'm stuck with the cable ending sticking out of the power socket that I can't remove.

Please help:)

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Re: Book an engineer

Hi there you can use the on live chat to talk to someone about the tech visit 


Here to help! I'm a technician helping out whilst working from home. Find out more


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