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Mikeandjanjones
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Being switched to fibre phone network on 3 May 22, but will be away until 12 May. will this be problem?

on ‎24-04-2022 22:29

Virgin have notified me that my phone will change to the fibre network 0n 3 May 2022.  I will be away from 25 April to 12 May. Will it cause any problems if I don't use the adapter provided until 12 May?

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Nathan_B
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Re: Being switched to fibre phone network on 3 May 22, but will be away until 12 May. will this b...

on ‎25-04-2022 08:54

Hi there @Mikeandjanjones, thanks for your post.

If you are away during the time the switch over is due to take place you can just plug the adapter in when you return. This change over is done automatically on our side.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Mikeandjanjones
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Re: Being switched to fibre phone network on 3 May 22, but will be away until 12 May. will this b...

on ‎25-04-2022 09:11

Thanks, Nathan, quick and helpful response.

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Nathan_B
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Re: Being switched to fibre phone network on 3 May 22, but will be away until 12 May. will this b...

on ‎25-04-2022 09:26

You're welcome 🙂

If you need anything else please feel free to let us know.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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