Being charges for landline calls not made

[Nreed]

Please can you help. I am being charged for 4 calls a day on my landline to the speaking clock and local numbers (same numbers). Calls throughout the day and night. Virgin have waived the last bills worth but neglected to tell me they were still accruing! They insist I must have made these calls despite there being no calls whatsoever registered for over a year prior to this and the fact that I don’t even have a handset plugged into the line! I’m running out of options, I have raised a complaint, no reply and completed the webchat. My only option left is to break my contract and disconnect the phone and then leave virgin. I have been a customer for 15 years. Please can someone help? 

[Gareth_L]

Thanks for the open and honest feedback lordsmorg

Like I advised in my Private Message 

Please keep me updated if any more charges appear so I can remove them

I even called the Number 01392 21 1111 and its just beeped to an answering machine 

Might be a daft question

Do you have an alarm set up for your property that is connected to the Telephone?

Gareth_L