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Beeping dial tone but no messages

Dougln
Tuning in

on ‎15-01-2023 18:45

My landline dial tone is beeping but there are no messages. Previous answers have suggested dialling 1571 to turn off the messaging service and then turn it on again, but when I dial 1571, there is no option to turn off the service. Is this something that Virgin Media have to deal with?

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1 REPLY 1

John_GS
Forum Team
Forum Team

on ‎16-01-2023 08:14

Hi DougIn

Thanks for posting and welcome to the community.

I am sorry to hear of the irregular beeping noise on the line. I have had a work order raised to our back office team to look into this. Their target time to fix this is two working days and they'll contact you if needs be.

Best,

John_GS
Forum Team


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