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Bad service

Fed up of both telephone and internet going off 2 weeks since it was both  internet was off about 12 hours and the phone over 24 hours then the phone was off again yesterday nearly all day  as soon as  this lockdown is over I will be terminating virgin and going back to sky 

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Re: Bad service

Hi annroo,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issues you're having. 

 

I have taken a look on our side and can see we have reported a fault in your area. 

 

The fault reference is F008091646. The current estimated fix date/time is: 03 JUN 2020 18:00.

 

Our apologies for any inconvenience. 

 

^Martin

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