I also have a new BT4600 big button phone that I have just connected to the Hub3 router but I get a "Please check line cord" error message. I have tried with an older Panasonic phone but get the same message. Is it that I need to wait for the phone line to be moved (automatically?) from the wall socket to the router? Or is there someone I need to tell that I have done this? The lady I spoke to, and who sent me the conversion kit was unclear on this. Best wishes, Ian
I was sent a short "converter" into which I plugged the phone at one end (this is the end I would normally plug into the wall socket) and the other is an ethernet type connector that I have plugged into one of the free ethernet ports on the back of the router.
I get similar messages from my BT cordless phones if the line cord is disconnected or if it is plugged into a VOIP socket that is not active.
If you can login to the Hub's menu, the status page shows if the Hub's telephone service is Enabled or Disabled.
Sorry, I didn't realise that thre was a different socket, but with the same connector, on the router. I have plugged the phone into one of those and everything seems to be working fine now. I should have known I guess but have never had reason to look at the back of the router for a while.
Thanks for the pointer.