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johnjarvie
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BT Handset

I have a BT Handset and base with 3 satellites.  I am unable to use the phone's answer machine as it is super-ceded by Virgin's 1571 facility. Can 1571 be cancelled ?

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Forum Team
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Re: BT Handset

Hi johnjarvie, 

 

 

Thanks for your post and welcome to our community 🙂

 

Our free voicemail service can be removed yes, let me know if you've been able to contact the team over the phone about this, if not I can drop you over a private message to help.

 

Kind regards, 

 

Alex_Rm

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johnjarvie
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Re: BT Handset

Phoned the helpline as suggested and had the voicemail facility removed in twenty four hours, thus allowing me to use my handset's answering machine. Good result.