Virgin Media Community

[ShaunyG]

This is a waste of time…

[ShaunyG]

House phone down

told I’d get a call back 

no call

online help is a disgrace 

just awful. 😮‍💨

[Nathan_B]

Hi there @ShaunyG, welcome to our forum and thanks for your post.

I'm sorry to see that you are having issues with your house phone not working. Have you been able to check our service page here to see if this is due to any known issues?

When you spoke to the team about this, what did they advise in regards to what was causing this issue?

Please let me know and I will be happy to assist further.

Regards

Nathan

[ShaunyG]

I've just spent another FULL HOUR on the phone with TECHNICAL HELP

Guess what?

NOTHING WORKS NOW..

hahahaha

what a mess 🤣

Might call another TV probider

[Nathan_B]

Thank you for your reply. I am going to send you a PM to confirm your details. This will then help me to understand what is going on with the issue and provide the support you need.

Regards

Nathan

[ShaunyG]

Mate a phone call from an Engineer would be great!!

Thanks man.

[ShaunyG]

On a good note, I have received 2 badges and been informed I am a good user of this forum

I feel loved 😍

#EveryCloud