Virgin Media Community

[GrahamP]

I would like to extend the ringing period on my landline phone before the auto voicemail kicks in. Can I do it myself on line?

[Zak_M]

Good evening @GrahamP 

Welcome back to the forums and thank you for taking the time to post once again. 

So that I can assist you further, would you please advise how meny rings you would like before the voicemail cuts in? 

Kind regards,

Zak_M

[GrahamP]

Maximum available please

[Katie_WT]

Thanks @GrahamP

I have located your account and requested that for you - the change should take place in around 24 hours. 

Cheers

[GrahamP]

Thank you, much appreciated 

[Katie_WT]

No worries at all @GrahamP

If no change by Thursday morning, do pop back and we can check for updates for you. The maximum amount of rings is approx. 25-30 seconds but this can depend on the handset you're using. 

Cheers

[GrahamP]

As of todays date ringing period is 15secs. If this can be increased it would be good otherwise don't worry I will manage.

[Beth_G]

Hi GrahamP,

I have requested for your ring period to be extended to 10 rings which is the maximum number of rings.

This will go into affect after 24 hours. Please let us know if you need anything else.

Kind regards,

Beth