I received a call that was intended as an attempt to get my bank card details. I was almost fooled. A very believable call with the right automated responses and checks. If I hadn't been 'clued' to this going on I would have lost all my money.
I have a technological-disadvantaged phone on which I received the call and the number I dialled (to tell them exactly how I felt about them) is no longer stored. I would like to get this number to report this correctly to my bank. This is the only instance of this report and I would like to do everything I can to prevent vulnerable people from fraud/theft/hardship.
Since I have an inclusive package, numbers dialled included are not on the bill. Do I need to request, legally, a Subject Access Request (SAR) for numbers dialled out over the last 7 days or is this something that VM may assist with - I do not want to waste time nor cause problems, I just need to get one/two number(s) to provide to my bank for investigation to prevent fraud.
Given the coronavirus lockdown and lower numbers of staff, should I be required to complete an SAR, what is the likelihood that I, and my bank, can have visibility of one/two number(s) sourcing this fraud.
I am flabbergasted as to how detailed and convincing the call I received was. I would hate to think that people are going to lose money by me not being able to report it.
