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sk8ter0797
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~Atrocious Customer Service

Why can't you speak to Customer Services at Virgin?? Calling 150 does not work!

No email address and no online complaint form that I can find - absolutley disgusting. 

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Emma_C
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Re: ~Atrocious Customer Service

Hi Sk8ter0797, 

Thanks for your post and welcome to our community. 

I am very sorry to hear this. All of our teams are busy but will answer your call as soon as possible. 

Can I ask what you're calling about to see if we can help here?

Emma_C - Forum Team
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sk8ter0797
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Re: ~Atrocious Customer Service

All sorted now! Mysteriously, calling 150 started working again after about 48 hours....

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Beth_G
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Re: ~Atrocious Customer Service

Hi sk8ter0797.

 

Thanks for letting us know, that's great news.

 

Let us know if there's anything else you need help with.

 

Kind regards,

 

Beth

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