Why can't you speak to Customer Services at Virgin?? Calling 150 does not work!
No email address and no online complaint form that I can find - absolutley disgusting.
Thanks for your post and welcome to our community.
I am very sorry to hear this. All of our teams are busy but will answer your call as soon as possible.
Can I ask what you're calling about to see if we can help here?
All sorted now! Mysteriously, calling 150 started working again after about 48 hours....
Thanks for letting us know, that's great news.
Let us know if there's anything else you need help with.