on 30-06-2023 16:25
This month's bill includes a £1.20 charge for a single 65 min call to a standard landline made at 21.25. I thought standard calls (not to mobiles/03 / 0845 numbers) were all included?
30-06-2023 16:32 - edited 30-06-2023 16:34
If your call lasts more than 60 min's, then you are charged for the excess minutes over the first 60 mins @ 24 ppm.
on 30-06-2023 16:35
Hi Matt_Harvey1,
Thanks for your post.
As goslow has correctly advised, any inclusive calls lasting over 60 minutes will be chargeable. We have some more information about our call charges here - just scroll to the bottom of the page to view.
Hope this helps - just let us know if you have any further questions.