Anytime Chatter

[pcdoc69]

Can anyone tell me how long it takes for this to go active? I had my tv and fttp upgrade done and active on the 20th Nov, but 10 days later still no TV or anytime chatter listed on my account page. It shouldn't take all this time, I don't want to use the phone and run up unnecessary call charges.

Ta muchly

[Jodi_S]

Hi pcdoc69,

Thanks for posting on our community forums. We will certainly investigate this for you as the order should have completed by now, and your new services should be up and running.

I will pop you over a private message to take a look what has happened. Please click on the envelope at the top of the page to accept the chat. 

Kind regards Jodi. 

[Jodi_S]

Hi pcdoc69,

Thanks for the private message. I have now raised an IT ticket on your behalf and you can check on the progress of this with the reference number provided.

Please keep us posted once this issue is resolved.

Kind regards Jodi.