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jarrah
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Answering Service

I'm desperately trying to get the 1571 answering service switched off; I have spent hours over the past weeks trying to get an answer searching online and  waiting so long on the customer service line that my handset ran out of juice!  I am staggered that VM make it so difficult for customers to get basic help.

At any rate I would appreciate someone from VM contacting me to resolve this, as my only other option would be to switch providers.

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Megan_L
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Re: Answering Service

Hi Jarrah,

Thanks for using the forums to get your landline voicemail removed, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. We can remove it here on the forums, I will need to send you a PM so we can pass security before making the change. 

Speak soon!

Thanks,

Megan_L

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Megan_L
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Re: Answering Service

Hi Jarrah, 

thanks for chatting with me in our PM, I am glad I managed to get this sorted for you today.

Thanks for coming to us on the forums, we are always happy to help.

Thanks,

Megan_L

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karen68
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Re: Answering Service

I would like mine removed too, frequently we can't get to the phone before it kicks in. 

 

Been looking for an answer 

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nutineil
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Re: Answering Service

I would like ours removed too please

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