I have recently discovered my telephone answering machine is not working. Worse still there seems to be a Voicemail service activated, so that people have been leaving messages on that, but there is no indication that any message has been left! Is the Voicemail overriding the answer machine? I have never asked for this service, don't know to access it and it doesn't notify me of calls. So, how do I switch it off, if it is the problem?
Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community.
I'm really sorry to hear that your answering machine isn't working.
I am inclined to agree with goslow here and assume that the Voicemail service is cutting in before your answering machine.
We can get this turned off for you though but in order to do so we will need to pass through data protection with you. I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.