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Brianat38
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Anonymous Caller Rejection

My home phone rejects calls from our local hospital. When they call my mobile it shows as a "Private Number". I assume Anonymous Caller Rejection is activated by Virgin Media and if so would like to turn it off. Can anyone advise please 

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Melissa_F
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Re: Anonymous Caller Rejection

Hi Brianat38,

 

Thanks for your post and welcome. 

 

I'm sorry you're having problems getting calls from the hospital. I can appreciate you need this removing quickly. 

 

I'm going to pop you a private message so I can pass security and have it removed.

 

I'll speak to you there 🙂

 

Thanks

 

Melissa

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Brianat38
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Re: Anonymous Caller Rejection

Hello Melissa,

I haven't received - or maybe found- a private message regarding Anonymous Phone Call rejection. Where do I look please?

Thanks

Brian Richards

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Zak_M
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Re: Anonymous Caller Rejection

Good morning Brian, 

 

 

On the top right, there should be a purple envelope, it should be in there, If you cant find it do let me know and I will drop you a further PM. 

 

Kind regards,

Zak_M  

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thengineer
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Re: Anonymous Caller Rejection

Have any changes happened on network recently as ours has stopped working ?. Yellow area is there code to bring back on 

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Melissa_F
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Re: Anonymous Caller Rejection

Hi thengineer,

 

Thanks for your post 🙂

 

I'm not aware of any changes that have happened, but if your anonymous call rejection isn't working I'd be happy to take a look for you.

 

I'll pop you a private message now to take some details.

 

Thanks

 

Melissa

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Melissa_F
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Re: Anonymous Caller Rejection

Thanks for confirming this is all working now and you're able to get calls from the hospital 🙂

 

This will stay the same unless you want to make any changes.

 

Thank you,

 

Melissa

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