cancel
Showing results for 
Search instead for 
Did you mean: 

Analogue to Fibre "upgrade"

otronics
On our wavelength

Hello.

I live in a large house and have just had an email re/ the upgrade of the phone system from analogue to fibre (ie/ plugging phones into the Virgin Hub to enable a phone connection).

We have three phone lines (one private and two for home businesses).

Apparently I'm going to be sent an adaptor.

Can someone explain how three lines will work from one hub?

The private line has five phones spread out over three floors (some are cordless, others are corded) and one business line has various points for ease of use.

The other business line has one socket and is as far away from the router as can be possible!

It would need approx a 60 meter cable to reach from phone to router.

If someone can get me on the right path of what I need to do to keep all this working.

Thanks.

12 REPLIES 12

Hi @otronics 

Thanks for the update - was this on your business account?

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

otronics
On our wavelength

Business account is fine - it's the two domestic lines affected.

Hey @otronics,

Thanks for coming back to us, what I would like to do so I can look into this for you is invite you in for a quick private message, if you have not used this feature before you can access it via the envelope at the top of your screen.

Speak to you soon. Joe