Hi all I’m after some advice I have fibre broadband on its on but I need a phone line now but they are wanting me to pay £65 I can’t afford that right now but I need phone line for my mum is there a way i can change my package and start contract again hope you understand what I’m saying thanks
Thanks for posting and welcome to the community.
Is this for activation and an engineer visit to install the phone line?
We're not able to do package changes via the forums. You'll need to either call us on 150 / 0345 454 1111 or message the team via Whatsapp on 07305327112
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill