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UpsetNewbie
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Adding Talk More Anytime - Seems Impossible

Is there a way to do this?  New customer wanting to pay Virgin more money for a service I was told I could add once set up (via the chat function), but proving impossible to do. Online, phone or via complaint.  Without being able to, I no longer want the phone or broadband - it's as simple as that. Anyone had success in getting this package added?  Please inform us how you were successful in doing so.  Private messages don't inform the community.  Had a previous enquiry been answered with the correct 'How To', or Virgin making it easy, no need for a further discussion topic.

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Lisa_CC
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Re: Adding Talk More Anytime - Seems Impossible

Hi UpsetNewbie,

 

I'm sorry you've not been able to get Talk More Anytime added onto your account. I'm afraid we don't have visibility of packages on here as we're a Technical Forum however if you call us on 0345 454 1111 or send a text message to 0753 305 1809, an agent will be able to get it added for you.

 

Thanks,

 

Lisa

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