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Add Telephony to Hub 3

Joining in

Hi, I'm a new customer on M135 package. I went for BB only but in hindsight maybe should have included phone 😬 

Anyway, wondering how much to add\ change my package (still in 14 day period) to include tel using hub 3. Would be looking to port over existing landline number but not bothered to have copper line anymore since getting ditched by 2025 anyways.










Forum Team
Forum Team

Hi Stevo19,

Thanks for your post, and a warm welcome to our Community Forums.

Welcome to the family as well! Unfortunately, we're unable to look at package changes and prices via our Forums. If you're looking to add a Landline service to your package, please give our team a call on 0345 454 1111 and we'll be able to provide you with support on getting this sorted.


Reece - Forum Team

New around here? To find out more about the Community check out our FAQ

£15 p/m thanks 😊 

Forum Team (Retired)
Forum Team (Retired)

Hi @Stevo19,

Thank you for coming back to us. We're sorry to hear that you're unhappy with the offer that our team provided for you. You can also send out team a text on 07533051809 so we can see what offers we have available to you. Our Existing Customer Deals page can also help.

Let us know if there's anything else we can do to help.

Thank you.

Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs

Very Insightful Person
Very Insightful Person

@Stevo19 wrote:

£15 p/m thanks 😊 

If you would like to keep your landline number you could also look at VoIP providers like Vonage or Sipgate. With these there is no line rental, you only pay for calls & can use them on any Broadband connection.

With a VM line you have to pay line rental with call packages extra. However, your Broadband gets a discount added as a result.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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