on 16-09-2023 15:46
Despite getting many texts about the landline switchover, I still haven’t received the adapter, and I have reordered it twice. Let me be clear that I will pay for my phone service if it does not work.
on 16-09-2023 15:57
Non-delivery of the adapter is a problem that is sometimes reported on here.
Do you know your switchover date as yet?
on 16-09-2023 15:57
Hi @Paulm1967
Thanks for posting on our community forum and sorry to hear about the mishap with the switchover.
I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.
Regards
on 16-09-2023 16:21
If all else fails, adaptors are about £3 from eBay.