Hi I'm new to Virgin. Cannot find my Area code to set-up my Virgin Media. It's not on my bill as suggested when I searched. I leave Cornwall near Redruth postcode TR16 6. Can anyone help with my account area code please?
I have recently purchased a Sim Card contract with Virgin. But I have no reception for mobile calls, even with wifi calling, I am missing important calls because the reception is poor, even though when I checked my postcode area I was assured 4G as good.
HI Twin22, thanks for the message and I am sorry to hear that you are unable to register online, if this is regarding a Mobile online account then it would not require an area reference and is likely that you are in the wrong section, When registering for a Mobile account it will ask for the Mobile number rather than the area reference, Can you confirm if you have ,managed to set this up? ^Chris