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A month for a telephone number port?

I’ve been callIng VM for nearly a month to get my number ported over, i’ve always been told it can take up to 72 hours but nothing as of yet has happened. 

Are VM just bad at doing this or are they not taking me seriously?

Anyone else had this issue?

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Re: A month for a telephone number port?

Hi SD111,

 

Thank you for reaching out to us in our community, I am sorry your port request hasn't happened.

 

Can you confirm if this is for cable or mobile?

 

If it is mobile can I also confirm that the number you wish to bring in is still active on another line as if it isn't we will not be able to port it in.

 

Also can you advise who is the original owner of the number BT or Virgin ETC?

 

Kind regards

 

Paul.

 

 

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Re: A month for a telephone number port?

Hi,

This is for my landline.

Previous provider was VM.

Thanks

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Re: A month for a telephone number port?

Hi SD111,

 

I will happily look into this for you to do so I will invite you into a private chat, I will send you an invite shortly , please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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