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Bailybear
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86 old vulnerable dad phone line down for 12 hours

I’ve posted earlier but because it’s my dads landline 04 area I’ve reposted .he lives on his own and it’s his lifeline . Can’t make calls , if you ring him it’s either engaged tone or just cuts off . Have tried multiple handsets and it’s not a phone set issue . He has had no communication for nearly 12 hours . He’s 86 lives on his own without any phone being able to him . Or for him to use in case of an emergency. Disgrace service the virgin checker is saying no faults !!!

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Tom_F
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Re: 86 old vulnerable dad phone line down for 12 hours

Hi Bailybear, thanks for getting in touch.

 

Really sorry to hear about this situation. I appreciate the urgency here and would like to help get this sorted. I'll send a PM shortly to confirm a few details and hope to hear back from you soon.

 

Tom 

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