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360 box phone attachment

Robbo7
Joining in

Hi i have been using my new 360 router now for over a month. I have a tv and phone package and can't seem to use my phone..... On further inspection i haven't switched my phone line from my old EE wall box to the modem....

Here's the problem! I can't find my little adsl dongle thingy that goes into the modem for the phone line to plug in to... Any ideas where i can get a replacement. 

Thanks in advance... 

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @Robbo7 

Thanks for posting and welcome to the community.

Not an issue, will send you a PM now to assist further 🙂

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Robbo7 

Thanks for joining me on PM and allowing me to sort this for you 🙂

Please pop back to the community should you ever need further assistance.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill