on 26-07-2022 14:46
Hi My box outside my house is hanging off the wall , totally exposed to the elements, I have 2 landlines, one of them have stopped workings, I'm suspecting its due to the wiring all over the place.
How do I go about getting an engineer to come and fix it and install a replacement box.
on 26-07-2022 14:57
Hi @Manesh_parmar,
Welcome back to our community forums.
Sorry to hear you are having issues with exposed cabling as well as your service. We can understand your concern and we want to best help. Just to confirm, how long has the service issue been ongoing? Are you also able to provide an image of the current state of the box and cabling so we can better understand and help?
Thanks,
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on 26-07-2022 15:05
Sure attached pic
This has been like this for a long time, just have not had a chance to report it
on 26-07-2022 15:15
This is certainly not ideal @Manesh_parmar
In this case, I have sent you a private message so we can work to resolve this issue. Please look out for the purple envelope and provide a response when you can.
Thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 27-07-2022 13:42
No problem at all @Manesh_parmar.
Glad to have been able to help with this. Please do not hesitate to contact us if you need any further help.
Thanks,
New around here? To find out more about the Community check out our Getting Started guide