on 13-09-2023 14:10
Just checked and my 1571 is not working, when I dial 1571 there is nothing, it picks up but no voicemail menu kicks in.
When I dial my landline from another number it just rings and rings before eventually hanging up.
on 13-09-2023 14:52
Hi @Kevinatkinson, thank you for your post.
We're sorry to hear about the problem you're experiencing 😔
Is this the first time you've noticed this particular issue?
Regards,
Daniel
on 13-09-2023 15:17
Yes was working fine, just been the last 12-24 hours its not been working.
on 13-09-2023 15:42
Hi @Kevinatkinson, thank you for your response.
We’re aware that some customers may be experiencing issues with their voicemail right now. We're working to resolve this and apologise for any inconvenience caused.
All other services – including calls, TV and broadband – are working as usual.
Regards,
Daniel