Menu
Reply
asilon
  • 1
  • 0
  • 0
Joining in
257 Views
Message 1 of 3
Flag for a moderator

1571 - not working

We used to have a phone with integrated voicemail, now have replaced it with a basic phone and want to use the 1571 voicemail service. 

I've been able to record a greeting, and have dialed 1571 many times to try to get it to activate, but it hasn't. If the phone goes and isn't answered, it just rings and rings.

Tags (1)
0 Kudos
Reply
Gareth_L
  • 5.67K
  • 342
  • 609
Forum Team
Forum Team
200 Views
Message 2 of 3
Flag for a moderator

Re: 1571 - not working

Hello asilon

Sorry to hear you are having issues with the voicemail facility 

The 1571 may have been removed whilst you had the integrated voicemail on your old handset 

Its an easy fix from here 

We just need to pass security add it on the line and wait 24-48 hours 

I will send you a private message to get this sorted 

Gareth_L

 

0 Kudos
Reply
Gareth_L
  • 5.67K
  • 342
  • 609
Forum Team
Forum Team
189 Views
Message 3 of 3
Flag for a moderator

Re: 1571 - not working

Thanks for passing security asilon

I have managed to access the account and add the free Voicemail for you 

This can take up to 48 hours to be fully functional 

Can you please let me know how you get on 

Gareth_L

0 Kudos
Reply