Virgin Media Community

[Eileen16]

Hi

My 1571, 1471 and Caller ID services have stopped working since the landline went down a few weeks ago due to cables damaged during roadworks.

I’ve read some messages on this forum, that these can be reset via the VM forum so hoping that you can help!

Thanks

[Paul_DN]

Hey Eileen,

Thank you for reaching out to us in our community and welcome, sorry to hear your call features have stopped since there was a fault on the line, I will be more than happy to help get this back up and running, I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul. 

[Paul_DN]

Hi Eileen16,

Thank you for joining me in a private chat and clearing security, I have been able to re-add the features for you and they should now work, if they aren't or you have any further issues please do not hesitate to reach back out.

Regards

Paul.