1471

[pharrison]

Hi 

1471 is not working on our home phone, can you look into this please ( REMOVED )

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[Natalie_L]

Hi pharrison, 

Welcome to the Community and thank you for posting. 

I am sorry to hear you are experiencing issues when calling 1471. 

Can you please expand on what happens when you dial the number? 

Also, have you made any changes to your package or home equipment recently?

Thanks, 

[pharrison]

we get the message, call history is not available. No changes to package 

thanks

[Paulina_Z]

Hi @pharrison,

Thank you for coming back to us about this issue and thank you for keeping us updated. 

Are your landline services working apart from the 1471 number? 

Have you taken a look at our Landline Call Features help page to see if this can assist with your issue? Please take a look and let us know how you're getting on. 

Thank you. 

[pharrison]

Yes landline working fine thanks 

[Ilyas_Y]

Thank you for the update @pharrison.

I will look in to this further for you and investigate the matter.
I will send a private message - watch out for the purple envelope inviting you in for a private chat.

Kind regards,
Ilyas.

[Ilyas_Y]

Hi there @pharrison, thanks for letting us know that the matter has been resolved!

I'm happy to hear that the matter has been resolved 🙂
As always - reach out to us if you need any assistance in future.

Kind regards,
Ilyas.