Virgin Media Community

[Rogerbilly]

My 1471 service is not working,

I can't get through to tech support. I keep getting billing after 3 ( genuinley)hours waiting. Unfortunately they even don't know what 1471 does. Can somone help. I have feeling I need an engineer to sort it but can't speak to anyone 

[Alex_RM]

Hi Rogerbilly,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you've had some issues with 1471, I've been able to locate your account using your forum details and have activated it from our side. 

Let me know if this works.

Alex_Rm