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Hilary81
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1471 service not working

Hello

Following a recent engineer visit to fix a fault on the home phone, the 1471 service 'is not available on this line'. It was working previously. I've seen similar posts on this which have been resolved, so here's hoping.

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Zach_R
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Re: 1471 service not working

Hi @Hilary81,

Thank you for your post and welcome to our community forums. We're here to help.

I am very sorry to hear that you're having some issues with your landline service when trying to call 1471. Is this problem ongoing for you today? If so, are you noticing any issues with any other numbers you try to dial?

Can you also take a look at our Service Status page to see if there are any known area impacting faults that may be causing this for you at the moment?

Thanks,
 



Zach - Forum Team


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Hilary81
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Re: 1471 service not working

Hello Zach

The problem with 1471 persists.  There are no issues with the service status and we have had no problems with calling other numbers.

 

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Zak_M
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Re: 1471 service not working

Good afternoon @Hilary81 

 

Thank you for coming back to us. 

 

I will pop you over a PM so that I can get some account information. 

 

Kind regards,

Zak_M

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