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knitnana
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1471 service not working

Had an automated call this morning supposedly from Amazon.  Dialled 1471 to get the number as it had been showing on the display.  It seems to ring 1471 then the line goes dead.  It was working fine last week when I reported another unwanted call offcom.  I tested the phone by ringing my own mobile and it worked fine.  Can anybody help please.  

 

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Megan_L
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Re: 1471 service not working

Hi Knitnana, 

Thanks for using the forums to get this issue with your 1471 service looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. 

So has it only been a problem for this one number from "Amazon"? 

When you rang on your mobile, did you perform 1471 and was it successful? 

Some scammers have a way of stopping you from performing 1472 so I think this may be what has happened, but please let me know!

Thanks,

Megan_L

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